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WHOLESALE TERMS AND CONDITIONS (B2B & B2C) – BABILON SHOP

1. Legal Status, Nature of Transactions, and Absolute No-Return Policy (B2B)

Wholesale and Professional Trade Only: All transactions concluded on the online platform and at the brick-and-mortar warehouse of Babilon Shop are strictly commercial (Business-to-Business – B2B). The parties to the contract are exclusively business entities (entrepreneurs). The platform does not operate as a retail store. By logging in, creating an account, or placing an order, the Buyer automatically and unconditionally accepts the provisions of these Terms and Conditions.
Complete Exclusion of Consumer Rights for Companies: When purchasing as a business entity (invoiced via VAT invoice, proforma invoice, or by providing company registration data), the Buyer does not hold consumer status, nor the status of a sole trader with consumer privileges. Consequently, within B2B wholesale trade, the EU or Polish statutory right to return goods within 14 days without giving a reason is absolutely excluded. Regulations regarding distance consumer purchases (including Article 38a of the Polish Consumer Rights Act) do not apply.
Absolute Non-Returnable and Non-Exchangeable Policy: In accordance with the principle of freedom of contract in professional trade (Civil Code) and the specific nature of stock clothing and mix lot trading, all transactions are final and irrevocable. Purchased goods are not subject to return, cancellation, withdrawal, or exchange under any circumstances. The wholesale warehouse does not accept returns of unsold merchandise from the Customer.
Lock-In Moment of Purchase: The restriction on order cancellation or product returns becomes unconditional and immediate the moment the goods leave the logistics warehouse of Babilon Shop. This moment is defined as the physical handover of the goods to the Buyer on-site or the time of handing over the package/pallet to the courier company, carrier, or freight forwarder. The risk of accidental loss, damage, or depletion of the goods passes to the Buyer at the moment the shipment is handed over to the courier / carrier.

2. Product Classification and Legal Interpretation (Categories A, B, C)

The offered apparel, footwear, and accessory lots (mix lots) constitute specific liquidation/clearance stock derived from overstocks and international customer returns from major European e-commerce platforms (e.g., Zalando, About You). Before making a purchase, the Buyer selects and accepts the specifications of the given product grade, acknowledging the intrinsic nature of stock/outlet wholesale trade:

Category A (Grade 1 / New): Merchandise that is brand new in the vast majority, free of defects, and retaining original tags (paper or internal). The Seller explicitly declares that a natural, estimated logistical margin for minor faults, micro-damages, missing paper tags, or minimal smudges within up to 5% of the total lot volume may occur. This margin arises directly from mass-scale outlet logistics and does not constitute a valid ground for any financial claims or returns.
Category B (Outlet / Customer Returns): Merchandise originating from end-of-series, showroom displays, or customer returns. It may feature minor, easily rectifiable signs of handling, superficial smudges, warehouse odor, missing paper tags, or slight tailoring defects. These goods may require minor cleaning/refreshing prior to retail resale.
Category C (Damaged / Liquidation Stock): Merchandise carrying the highest level of commercial risk, where up to 100% of the lot content may present explicit technical defects, severe damage, stains, tears, heavy signs of usage, missing components (e.g., buttons, zippers), or missing tags. These goods are sold as damaged, incomplete, or defective on an "as is" basis, which is directly reflected in their extremely low wholesale price.
Exclusion of Statutory Warranty (Rękojmi): Pursuant to Article 558 § 1 of the Polish Civil Code, the Seller completely and unconditionally excludes all liability under statutory warranty for physical and legal defects of the goods in all transactions with entrepreneurs (B2B). Merchandise in all categories is sold strictly in an "as is" condition. The Buyer waives all rights to claim damages for both patent and latent defects.

3. Economic Zone – Distance and On-Site Purchases (B2C)

Operating Rules of the Zone: The Economic Zone is a specialized program dedicated exclusively to natural persons (consumers without a registered business) who voluntarily decide to purchase starter packages (e.g., 9 kg / 9 pcs) for the purpose of personal, profit-oriented resale on platforms such as Vinted, Allegro, OLX, eBay, Depop, Wallapop, Kleinanzeigen, Bazos, or Vestiaire Collective.
Exclusion of the Right to Distance Return (Non-Prefabricated Goods): The offered mix lots are compiled as non-prefabricated items, prepared upon special request according to individualized criteria and the platform's technical specifications (each bag or carton forms a unique, sealed, and non-replicable composition of brands, sizes, and models). Therefore, pursuant to Article 38(1)(3) of the Polish Consumer Rights Act, the Buyer is not entitled to withdraw from the contract or return goods purchased at a distance.
Sealing and Hygienic Protection System (Art. 38(1)(5)): Every package dispatched via distance shipping is delivered in a securely sealed and tamper-evident bulk packaging (a bag or box marked with intact Babilon Shop branded tape or security seals). Due to health protection and strict hygiene standards regarding bulk merchandise originating from mass returns, the right to any potential return expires irrevocably the moment the bulk packaging is opened, unsealed, or compromised in any manner by the Buyer (Article 38(1)(5) of the Polish Consumer Rights Act). Unsealed goods are treated as used items, losing their original wholesale value.
Assumption of Risk and Pre-Purchase Consent: A consumer who waives the recommended on-site inspection at the warehouse and opts for delivery explicitly declares that by placing an order, they provide conscious and unconditional consent to the specifications of the selected product grade (including the presence of micro-faults in Cat. A and the full risk of damage in Cat. B and C). This consent signifies acceptance of the fact that the goods are purchased in an "as is" condition at the Buyer's sole risk, with no possibility of later invoking non-conformity of goods with the contract or consumer protection laws.

4. Right to Product Inspection Prior to Purchase

On-Site Verification at the Warehouse: To ensure one hundred percent transparency and eliminate commercial risk, both wholesale clients (B2B) and private individuals in the Economic Zone (B2C) are granted the full opportunity and receive the official recommendation to personally visit the brick-and-mortar warehouse of Babilon Shop prior to making a payment, in order to inspect, verify, and examine the nature of the purchased merchandise.
Purchase at the Sole Risk of the Buyer: Concluding a purchase at a distance (via shipping) without prior on-site inspection, or waiving the right to thoroughly examine the goods at the warehouse before payment, is done at the sole, absolute, and unrestricted risk of the Buyer.
No Post-Purchase Claims: Any claims, complaints, requests for price reductions, or grievances regarding brands, lot composition, sizing, damages, smudges, or the overall technical and visual condition of the goods after sfinalizing the transaction, making the payment, or leaving the warehouse premises will not be considered or accepted under any circumstances.

5. Trade Notices, Restrictions, and Intellectual Property

Territorial Restrictions (Sales Restrictions): Certain brands included in the mix lots may be subject to distribution restrictions and territorial sales limitations regarding their resale in specific geographic markets outside of Poland. The Buyer is strictly bound to comply with these guidelines and must provide upon the Seller's request: full company data, country of registration, contact person, and the target country of product distribution.
Vetting of Contractors: Babilon Shop reserves the right to refuse the sale of specific branded lots to entities that fail to pass internal commercial verification or refuse to disclose information regarding the target country of distribution.
Intellectual Property: All brand names, logos, and trademarks appearing in offers or lots are registered property and remain the legal and exclusive ownership of their respective manufacturers. They are utilized by Babilon Shop solely for informational, descriptive, and identification purposes.

6. WAREHOUSE ADDRESS DETAILS

Name: STOCK BABILON SHOP - POLAND
Status: Logistics Hub for Eastern Europe
Address: ul. Grunwaldzka 62, 83-000 Pruszcz Gdanski, Poland
Strategic Location: The warehouse is located just 10 km from Gdansk Lech Walesa Airport (GDN).

7. APPOINTMENT CONDITIONS AND SPECIAL SHOPPING ZONES

Prior Booking Requirement: Please be sure to make an appointment with your sales manager before arrival.
Low-Budget Special Zones: Prior appointment booking is especially required for clients wishing to purchase goods from our specially designated sections (ideal for beginners due to the micro-lot packaging options):
- Strefa Ekonomiczna (Sold strictly in packages): Only 9 kg or Only 9 pcs – Stock lots and returns: Zalando, About You, Peek and Cloppenburg, Asos, and others.
- Premium and Luxury Economic Zone (Sold strictly in packages): Only 9 kg or Only 5 pcs.

8. SATURDAY SHOPPING

Availability: To meet the needs of our customers, we open one dedicated warehouse on Saturdays from 10:00 AM – 2:00 PM.
Saturday Booking Policy: If you wish to visit us on a Saturday, please arrange an appointment with your manager at least one day in advance (no later than Friday). Without prior confirmation, warehouse assistance on Saturdays may not be possible.

9. CONTACT AND APPOINTMENT RESERVATIONS

Availability and Channels: Our customer service and hotline are available Monday to Friday from 09:00 AM – 4:00 PM (CET). We process inquiries via standard phone calls as well as WhatsApp, Viber, and Telegram applications. Please book your visit with a manager before arriving – we are reachable on all major messengers!
- Service Hotline: +48 58 301 97 46
- English, Italian, and Polish Support: +48 787 452 125
- Russian Support (Русский язык): +48 787 452 258
Email Address: [email protected]

We cordially invite everyone – both thriving business owners and future boutique entrepreneurs – for successful wholesale shopping!

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Note!
* Net price for holders of European-watt number
** Gross-price for those who do not have a number of European Watt
If you have a number of European contact wat the Store.

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